RANKED FIRST IN AIR CONDITIONING SYSTEMS & AC REPAIRS IN ARLIN GTON DALLAS & FORT WORTH
 BEST AIR CONDITIONING SYSTEMS IN ARLINGTON GRAND PRAIRIE MANSFIELD TX TEXAS
BEST AC REPAIR & AIR CONDITIONING SYSTEMS IN ARLINGTON MANSFIELD GRAND PRAIRIE
FAST & AFFORDABLE AC REPAIR AIR CONDITIONING SERVICE ARLINGTON GRAND PRAIRIE MANSFIELD
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WE ARE SPECIALISTS IN SOLVING AIR CONDITIONING PROBLEMS IN YOUR HOME

FREQUENTLY ASK ED QUESTIONS

At ALLPRO HEATING & AC, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 214-518-1895 or DFWAC@LIVE.COM .

CITIES THAT WE SERVICE
I live in the Dallas, Fort Worth, Texas area and would like to know if you service the city that I live in.
In most cases we do. Below, you will find a list of the cites that we offer service & repair to in the Dallas, Fort Worth area

DO YOU WORK IN MY CITY?
I live in the Dallas, Fort Worth, Texas area and wondered if you service my city.
We have listed most of the cities that we cover. If you don’t see your city on the list below, call us .

I LOOKED OUTSIDE MY HOUSE, ON MY CONDENSER, AND THE LINES ARE COVERED IN ICE. IS THIS NORMAL?
This is called “freezing up” and is much more common than you would think. There are many problems that can cause this, and sometimes it takes several trips to your home to solve the problem. Whenever you see ice on the copper lines outside, turn off your system. It isn’t cooling your home, and you are wasting electricity trying to run it with the ice on it. The ice outside is only a small portion of the ice that is present. Inside your evaporator coil, the one in your home, is considerably more ice and it usually takes about 4-6 hours to melt. It really needs to thaw out, because if a service technician comes to your home, and the system is frozen up, the technician will have you turn off your system, and in most cases, it will be either very late in the day, or the next day before anything can be done to correct this problem. It is much better to try to diagnose the problem with your system, if the ice is melted, so the technician can test each component of your cooling system. One of the best ways to avoid having your system freezing up, is to always change your air filter on a monthly basis. Dirty air filters cause the system to freeze up in most cases. And for about $5.00 per month, your system will work better, cool better, and SAVE you MONEY on your electric bill.

SERVICE CHARGES
I WAS WONDERING IF YOU CHARGE A SERVICE CALL/ CALL OUT FEE FOR COMING TO MY HOUSE?
Yes, we do usually charge a service call charge for coming to your home. This includes the trip charge to your home, Primary diagnostics of one cooling or heating system, and an itemized list of the problems that we see, and what is necessary to correct the problems. Then we will give you prices to repair each problem that we find, that is giving you problems, or will cause you problems in the future. We charge by the specific job, and we do not base our prices on an hourly charge. You should not be charged more, just because we take longer than expected. The price you are quoted, is the price that you will be charged.